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Administration & Support Staff Survey 2023

Business performance is predicated on the output of the entire staff base, extending beyond consulting professionals to administration and support staff. This comprehensive report covers compensation and pay trends, benefits, and other industry benchmarks for these key functions.


Complete Breakdown by Department and Function

Vencon Research’s Administration and Support Staff Survey offers comprehensive benchmarking data for over 40 discrete administration and support roles across more than 8 functional areas. These range from entry-level administrators and receptionists, through to management roles in corporate support functions as well as research professionals, graphic designers and recruiters.
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All Remuneration Components

Detailed analysis of compensation components, including basic or base salary, bonuses, and more.
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First-sourced Data

Comprehensive HR-data sourced directly from reputable firms and organizations.
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Graphic Visualisation

Visual representations with graphs and charts for easy interpretation.

Privacy Guaranteed

Confidentiality ensured to protect participating firms' data.

Our Benchmarking Process

Full Role Benchmarking even with Multiple Responsibilities

Our benchmarking matches incumbents to their specific department, group and sub-function in administration roles. Our methodology also allows for multiple sub-functions to be assigned to an incumbent in accordance with their actual job responsibilities.

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Accurate Job Matching

We take pride in our precise job matching methodology. We don't just look at titles; we delve deep into the responsibilities and roles within consulting firms to ensure the most accurate comparisons and insights.

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Global Reach

Our surveys span over 75 different markets, covering countries and cities worldwide. Whether you're benchmarking for New York, London, Tokyo, or emerging markets, our data is tailored to your location.

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Industry Trust

Trusted by all major global and local consultant firms, our clients include the industry giants and boutique firms. Their faith in our data underscores its reliability and relevance.

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Fully Personalised Service

Our surveys are fully customised by the client. Allowing you to determine geographic market, line of business and participant firms.

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Report Features

Detailed Additional Recruitment Topics

The report also includes valuable management intelligence on relative salary positions amongst competitor firms; salary movements; staff distribution and weighting by function; requirements for entry level roles; typical working hours; and summary benefits packages.

administration staff benchmarking survey recruitment topics
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Customisable Statistical Analysis & Budget Simulation

Data is presented in both graphical and table formats, with a range of indicators to facilitate confident management decision making. As with all Vencon Research surveys, the findings are presented in a manner that facilitates onward briefing and which allows detailed local analysis.

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Excel Sheets & Interactive Dashboard

Access the full data set in an Excel workbook for local analysis. Separate tabs cover each remuneration component, alongside total compensation for current and previous year, all broken down into career levels and sublevels.
Visualise data instantly with the interactive dashboard.

Download the full Sample Administration & Support Staff Survey

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Frequently Asked Questions

Gain insights into the Administration & Support Staff Survey's scope, covered depatments and functions, and how it facilitates meaningful comparisons.

What topics are covered?

The major topics surveyed and presented, as well as differentiated per department and career level include:

  • Fixed or gross basic salary
  • Variable (or fixed) bonuses
  • Allowances
  • Employer's Contribution

Further analysis presented includes:

  • Educational background required for positions up to managerial level
  • Overtime payment policies, benefits offered including vacation days, etc.
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What countries are surveyed?

Vencon Research International surveys over 70 countries throughout the world; additional bespoke country reports can be ordered if desired. Depending on the market, city specific reports are also available.

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What firms are surveyed?

Our data gathering team is constantly expanding the coverage of our surveys, inviting participation from major international to local boutique consulting firms in lines of business from strategy to IT (information technology) and niche sectors. Our clients specify and select the firms to be included in the reports (assuming this data is available), as long as each report includes 5 or more firms.

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What lines of business are covered?

Vencon Research Salary Surveys offer a selection of almost 40 different data cuts for the analyses to be completed, based on major business lines.

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Where does the pay data come from?

Report data is sourced via key senior contacts (HR Managers / Partners) of the firms participating in the respective surveys. Vencon Research International actively work with key senior contacts in participating firms to define, quantify and qualify the data included. We work with the relevant local or national HR Managers / senior administrators / Partners and/or their global equivalents.

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How is confidentiality guaranteed?

All data supplied to us is treated as strictly confidential. Under no circumstances will contact names be communicated to any third party. Furthermore, although Vencon Research International does present a list of the firms included in the surveys, actual, firm-specific results are made anonymous; the companies compared are presented simply as Firms 1, 2, etc. To ensure complete confidentiality for all participants, Vencon Research is prepared to sign any relevant confidentiality agreements.

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What are the USPs of our surveys?

The Vencon Research International Administration & Support Staff Surveys offer participants:

  • A detailed summary of the size and range of the cash compensation packages currently offered in the industry on a per-player and per-country basis;
  • A comparative study which allows the in-depth benchmarking of the cash-based compensation benefits offered by the industry across all major players and across the countries surveyed;
  • A comprehensive tool for current recruiting efforts and future compensation planning;
  • A feedback session for participants that allows an in-depth discussion of the results.
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How and when is delivery of reports undertaken?

Data gathering is completed on a rolling basis. Client-specific delivery dates can be arranged.

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Book a consultation now

Speak to our business development team to discover how our personalised process can solve your pay and compensation benchmarking needs.

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